Terms & Conditions
Safety is a priority aboard the SS Bigwin. Please listen carefully to your safety briefing. Note the location of life jackets and the life raft. Be prepared to assist other passengers in safe exiting of the boat in case of an emergency.
Cruises are subject to weather and may be cancelled if the Captain deems the weather unfit for sailing. We appreciate your understanding in this matter.
SS Bigwin is not responsible for any cancellations, delays, or shortened cruises due to weather or mechanical failure, or medical situations that may arise on the cruise. The Captain may cancel or shorten any cruise at his discretion.
We operate as a not-for-profit Charity and all of our proceeds go to the operations and maintenance of the SS Bigwin. A 50% deposit is required when booking private cruises. Our cancellation policy requires those booking the cruise to notify us within 5 days of departure and we will return 30% of your deposit. If the cruise has to be cancelled due to bad weather and/or mechanical/operations issues we will reschedule your cruise for an alternate date. If you choose not to reschedule we will return all of your deposit.